Legal Notice

Mistletoe Pharmacy is a distribution channel of

Heidelberg-Apotheke Johannes Ertelt e. K.
Owner:  Apotheker Johannes Ertelt e. K.
Legal job title: Pharmacist
Country, in which the job title was awarded: Germany
Polices of representation: The owner operates on his own.

Professional indemnity insurance: ERGO Versicherung AG, Direktionsgeschäftsstelle, Am Victoria-Turm 2 in 68163 Mannheim/ Germany.

Heidelbergstraße 22
72406 Bisingen (Germany)



Phone  ++49 7476 8411 
Fax      ++49 7476 2009

Please use the following numbers to get directly to your contact person:

Mistletoe Pharmacy customer service: 

Phone  ++49 7476 9500 303

Fax      ++49 7476 9500 304

Responsible chamber of pharmacists: Apothekerkammer Baden-Württemberg,
public cooperation
Address: Villastr. 1, 70190 Stuttgart (Germany) 
Inspecting authority: Regierungspräsidium Tübingen
Address: Konrad-Adenauer-Str. 20, 72070 Tübingen (Germany)
Inspecting authority for mail order: Regierungspräsidium Tübingen
Address:  Konrad-Adenauer-Str. 20, 72070 Tübingen (Germany)
Registration office:  Stuttgart
Commercial register number: HRA 729657
Tax ID number: DE292745813 

Term of professional code of conduct: Pharmaceutical Associations's professional code of conduct of Landesapothekerkammer Baden-Württemberg
Where can I get this professional code of conduct? At Landesapothekerkammer Baden-Württemberg
Despite careful control we assume no liability for the contents of pages referenced through links. We are not responsible for the content of any off-Website pages or any other websites linked to or from the Website. Your linking to or from any off-Website pages or other websites is at your own risk.

Note on online dispute settlement:

The European Commission has set up an internal platform for the online settlement of disputes. The platform serves as a point of entry for the out-of-court settlement of disputes over contractual obligations arising from purchases and service contracts concluded online with the pharmacy. You can reach the platform at:

Responsible for data privay policy questions

DeltaMed Süd GmbH & Co.KG
Untere Gasse 9
71642 Ludwigsburg
Telefon: ++49 7141 974 57 0
Telefax: ++49 7141 974 5714

Email- Address for security of medical

Image sources:
© HP Hoff
© C. Valentien

The images are used for illustrative purposes only.

For medicinal products: Read the information leaflet about risks and side effects, please ask your doctor or pharmacist.

1 ¹ Manufacturer's recommended retail price (RRP)

2 ² Pharmacy retail price (AVP). The AVP is not a manufacturer's recommended retail price. The AVP is a price for over-the-counter medicines that the pharmacies themselves apply, the amount of which is the same as the pharmacy sales price at which a pharmacy bills the product with the statutory health insurance in certain cases (e.g. for children under the age of 12) . In contrast to the AVP, the usual UVP is a recommendation of the manufacturer.

3 Price Incl. VAT Plus shipping costs

4 Price while stocks last

5 * Saving potential compared to the manufacturer's recommended retail price (RRP) or the manufacturer's non-binding notification of the pharmacy retail price (UAVP) to the information center for pharmaceutical specialties (IFA GmbH) / only for non-prescription products except books.


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Please note that the products we are selling are intended to be sold in the German market and therefore comply (only) with the German legal framework.
Even if a product is shipped to you (outside Germany) on your request, the only place of performance and fulfilment is Germany (our place of business).